Expert Guitar Repair and Setup in Calgary for Acoustic, Electric, Basses & More
PROUDLY SERVING CALGARY GUITAR PLAYERS SINCE 2005.
CALL: 403-253-9006
What Our Customers Say:
EXCELLENT Based on 103 reviews Posted on Kevin Antony2025-09-29Trustindex verifies that the original source of the review is Google. Called up to get a quote to repair the tuning peg on my guitar, they quoted me $250 for “parts and labor.” Called up Long and McQuade musical instruments and they quoted me $25 for a complete fix. Not normally one to leave reviews on any businesses but these guys are a total rip off. Hopefully they see this review and change their ways so that some poor sucker doesn’t get completely ripped off.Posted on John O'Connell2025-09-23Trustindex verifies that the original source of the review is Google. Top notch service. Switched a right hand guitar to left handed. I trust them with my valuable instruments.Posted on Matt Carnahan2025-08-20Trustindex verifies that the original source of the review is Google. Brought my J45 in for a tune up. Had a bit of a bow starting and it was corrected and did a little fretwork. Amazing job. Set up better than when I bought it and reasonably priced. Can’t recommend Guitar OR enough.Posted on Lorna Brinston2025-08-01Trustindex verifies that the original source of the review is Google. These people are awesome! When I walked In to drop off a speaker to their co business I noticed about 5 very hard working employees all working on super cool guitars. A guitar caught eye and it was a great price, I only ever played ukulele and was excited when they took the time to ensure the guitar was perfect. I recommend them 100%. Cool people. Cool shop.Posted on Jim Whelan2025-07-10Trustindex verifies that the original source of the review is Google. This post is long overdue. Jarin and his crew have been fixing my guitars for years. They are at the top of their game ! They know the wood-side and the electronics side of the instruments inside and out. I recently brought them a bass and got it changed from a regular 4 string to having a low B string on it and removing the G string so the strings are BEAD. Everything you throw at them they can do......And I am fussy When it comes to my guitars. I am probably a high maintenance customer for them, but they deliver! most of my guitars aren't real expensive But Jaron and his crew set them up so well that they play better than a $4000 Gibson hanging on the wall in a music shop. Guitar O.R. are also very reasonably priced $$ .I also like the vibe of the shop. It's a fun place to go. everyone is friendly and there are dogs to pet!🐶 I told Jarin if I ever make it big , I'm taking him on the road with me!Posted on Art Stirrett2025-06-17Trustindex verifies that the original source of the review is Google. As usual, Guitar OR came through with a great repair/setup. Was having trouble getting full ring from high E string and sent it over to Jarin. Found the problem, levelled frets and raised saddle slightly to bring string height up a tad while at it. Perfectly set up for me now and sounds way better. Made my own old 70’s Kimbara acoustic sound and play great again!! Thanks guys! ArtPosted on Alex Stark2025-06-15Trustindex verifies that the original source of the review is Google. Wow!! I gave Jarin my 19year old Ibenez S470 and three Steve Vai DiMarzio pick ups and said "Frankenstein this thing!". Guitar O.R. meticulously reverse engineered the existing electronics with limited schematic availability, added high end pots, and reworked the fretboard within a week once work commenced!! Jarin created a monster! So good... Every penny worth the expertise and skill. A really good guitar has been transformed into a beast of legends.. it sings , it screams. Perfectly balanced. An amazing feat. I could not thank Guitar O.R. enough. My passion for playing has been rekindled, and my 'mass production ' mid range guitar can now make the 'noise' of what a professional electric twanger should make. Trust these guys. They are the real deal! Thanks God bless AlexPosted on Marvin Matthews2025-06-14Trustindex verifies that the original source of the review is Google. Excellent service, and very attentive workPosted on Neil Gundry2025-06-06Trustindex verifies that the original source of the review is Google. I've had an Ibanez Artcore that has suffered from a slight fret buzz for years. Took it to Guitar O.R. where they dressed the frets and upgraded the standard nut to a custom built bone nut. When I got the guitar home I noticed the buzz was fixed everywhere except between the C and E notes on the G string. Contacted Guitar O.R. and they got my guitar back in and addressed the issue that same day. They even made special arrangements so I could pick up my guitar outside of their regular business hours. Amazing service and the upgrade has given the guitar noticeably improved sustain! Thrilled with the quality of work and will be taking my other guitars there in the future for repairs!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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How Can We Help You?
+ Set Ups
Set ups include all necessary adjustments to get your guitar playing its absolute best again. Changes in temperature and humidity often cause string height issues, whether too high (making the guitar more physical to play) or too low (causing string buzz against the frets).
We’re happy to take the time to dial in your instrument for your style and offer complimentary tweaks after pick up to get it just right.
Every set up includes:
A full inspection and installation of new strings
Adjustments to the truss rod, saddle height, nut slot depth, and intonation
Cleaning and conditioning the fretboard
Cleaning the frets, checking and cleaning electronics
Tightening and cleaning hardware
Tremolo adjustments (when applicable)
Lubricating friction points
Balancing pickup output
Cleaning of the finish
Fretwork
Other Options
Modifications
Structural/Wood Repairs (including dovetail joint fixes and Bridge repair)
Restringing and tuning
Finish spot repair
Insurance assessments
Through expert care and a passion for the art of guitar maintenance, we help keep any amazing guitar you own in top shape—so you can play like a professional guitarist.
Our work on assorted guitar models (whether electric guitars, acoustic guitar, or bass guitar) ensures your instrument sounds and feels just how you like it.
+ Fretwork
Frets play a crucial role in how your guitar will play and feel. Uneven frets can cause buzzing and may limit how low you can get your string height. Our fret levelling service includes spot levelling to maintain the life of frets, as well as dressing, recrowning, and polishing to give your neck a smooth and comfortable feeling. We also offer full refrets, reseating loose frets, and filing of sharp fret ends.
+ Modifications
Specific modifications to your instrument can help achieve one that is perfectly suited to your required performance and style. This can include upgrades to your tuners, bridge, pickups and wiring. On acoustic instruments it often includes better nut and saddle material and pickup installations. There is a huge array of products, with the options seemingly overwhelming. We can offer our experience and go over options to help you make the right decision.
+ Structural/Wood Repairs
We offer a full line of services to repair and maintain the integrity and life of your instrument. From repairing cracks, dings and braces, to full restorations, working with the woods of each instrument is something we take great pride in. A properly repaired and maintained guitar can be in the family for many years. Broken headstock, lifting bridge repair and neck resets are also offered.
+ Restringing and tuning
+ Finish spot repair
+ Insurance assessments
Top folks. Dropped my bass off for a set up and new preamp install and it was back in my hands the next day. It’s never played or sounded so good. Thanks fellas!
~ Rob Hutchinson, Jazz Bass, Calgary
Have a Question? We'd love to hear from you.
Or send an email to info@guitaror.ca